The United States Postal Service® is dedicated to enhancing security, accuracy, and the reliability of payroll operations. As part of this commitment, beginning early March, USPS® will validate existing employees’ bank accounts whenever direct deposit information is changed in PostalEASE. This process will also apply to new hires who enroll in direct deposit when onboarding to the Postal Service™. This step is intended to help ensure pay is deposited to the correct account on time, reduce rejected or misdirected funds, and minimize pay disruptions. Furthermore, this change reflects industry-standard payment practices and supports compliance with the National Automated Clearing House Association (Nacha) Operating Rules.
As part of the verification process, a $0.00 “test transaction” will be sent to the designed account to confirm its validity before direct deposit is changed or activated. While employees may notice a zero-dollar transaction on their bank statement, no funds are transferred as part of this step, and it will not affect an employee’s account balance.
The verification process will not impact payroll schedules or processing. If an employee’s bank account details are invalid or cannot be verified in time for the next payroll cycle, a paper check will be issued until the account details are updated and confirmed. Employees will be notified (via email and in PostalEASE) if verification fails with the bank and must promptly review and update their banking information in PostalEASE to restore direct deposit.
Note: This process will not validate the name and owner of the bank account.
The new verification process will occur for all direct deposit account changes. No action is needed for employees who are already enrolled in direct deposit and do not make any changes to their banking information. No action is needed for employees who wish to continue receiving paper checks.
If you have any questions about these direct deposit changes, please contact the Accounting Help Desk at 866-974-2733 or go to the Accounting Help Desk web page on Blue: blue.usps.gov/accounting/accountinghelp.htm.
— Corporate Treasury, 3-5-26
