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OSHA Illness and Injury Rate. The requirements of the Occupational Safety and Health Administration (OSHA) are designed to protect Postal and contract employees from safety and health hazards. All private and public sector employers are subject to OSHA. However, the U.S. Postal Service is the only agency subjected to assessment of citation penalties. In FY2013, for the Postal Service, the OSHA injury and illness (I&I) frequency rate of 5.61 per 100 employees is 2.94 percent improved over last year. The reason for the decline in I&I was continued emphasis on safety process improvements, training and correction of unabated hazards.
Voice of the Employee (VOE) Survey. Giving every employee the opportunity to provide their feedback with the Voice of the Employee (VOE) survey each year demonstrates that the Postal Service is committed to a conversation with employees about a fair and open workplace. We continue to set challenging targets for employee engagement levels and communicate our progress on a quarterly basis. Our results compare favorably to recent declines in satisfaction and culture indices seen in other federal sector surveys. Employees express pride in working for the Postal Service (74 percent) and feel personally responsible for helping the organization succeed as a business (76 percent).
Still, we are relentless in our pursuit of improvement with strategies to engage, align, enable and motivate the workforce. We have implemented robust internship and mentoring programs to introduce new thought leadership into the ranks of management. We are innovating in our training strategies to use new technologies and blended modalities for front-line training delivery. We utilize our geographically based network of leadership development and diversity personnel to communicate and implement VOE survey results and action planning strategies.
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