Vice President, Area Retail & Delivery Operations, Southern
Tim Costello was named vice president, Area Retail & Delivery Operations for Southern Area in October 2020. He oversees all retail and delivery operations in a total of 18 postal districts, spread across 11 states, including Alabama, Arkansas, Florida, Louisiana, Mississippi, Oklahoma, Texas, Georgia, South Carolina, North Carolina and Tennessee, as well as Puerto Rico and the U.S. Virgin Islands. Southern Area encompasses over 797,510 total square miles of territory. He reports to the chief retail & delivery officer and executive vice president.
A 32-year postal veteran, Costello is responsible for effective management of all retail and delivery operations at a total of 7,916 postal facilities, and he manages a workforce of 136,192 employees, providing service to over 52.9 million delivery points. Prior to this role in Southern Area, Costello served as acting vice president, Sales. In that role, he directed and managed the Sales team to drive revenue growth and retention.
In 2018, Costello was named district manager for the South Florida District. In that role, he oversaw more than 11,000 employees, managing operations in 223 Post Offices serving 2.9 million delivery points. He also served as district manager in Dallas and Alabama. He held detail assignments as acting district manager in South Jersey and Tennessee.
Costello’s first executive assignment was manager, Delivery Programs Support in Eastern Area. He also served on the HQ Segway Team and the HQ World Class Package Platform team. Costello was named to three postmaster positions during his career and held the position of manager, Operations Programs Support for the Mississippi and Atlanta districts.
A graduate of the USPS Advanced Leadership Program, Costello also completed the USPS Executive Leadership and Senior Leadership programs. He attended Mississippi State University and received his Lean Six Sigma (LSS) Green Belt certification from Villanova University.
Latest update: November 2020