152 Determining What Is Reasonable

A reasonable accommodation is one that would be practicable for employers in general to remove workplace barriers for individuals with disabilities who are qualified.

An accommodation is not reasonable when it does any of the following:

• Requires eliminating legitimate selection criteria.
• Lowers standards of performance or production.
• Creates a job where none exists.
• Violates the seniority provisions of a collective bargaining agreement (absent special circumstances, see 226.4).
• Reallocates or eliminates essential job functions.
• Otherwise substantially changes the fundamental nature of the job. (See Chapter 2 for detailed information.)