SOUTHWEST FLORIDA — Effective Dec. 10, 2022, retail operations and Post Office Box service will resume at the Captiva Post Office, which had been suspended due to Hurricane Ian.

Captiva Post Office, 14812 Captiva Road SW, Captiva, FL 33924. Retail hours: 10:00 a.m. to 2:00 p.m. Monday through Friday, closed Saturday and Sunday.   

The Postal Service continues its efforts to restore service as quickly as we can safely do so.

Customers affected by Hurricane Ian are reminded that the most important step they can take now is to file a Change of Address (COA) with the Postal Service.  A COA can be filed online at www.usps.com, the Postal Service’s website that is available to customers 24 hours a day, seven days a week or in person at the nearest operational Post Office. Filing a COA ensures customers can receive their mail, packages, prescriptions, and other important items as timely and efficiently as possible.

Operations in the following facilities remain temporarily suspended until further notice. The alternate location for each facility is provided.

• Auburndale
  Customers normally served by the Auburndale Post Office can obtain retail services at the Mobile Retail Unit in the Auburndale Post Office parking lot, located at 201 E. Lake Ave., Auburndale, FL 33823. Hours of operation are Monday through Friday, 8:30 a.m. to 4:30 p.m., Saturday 9:00 a.m. to 12:00 p.m., closed Sunday.


• Balm
  Customers normally served by the Balm Post Office can obtain retail services at the Mobile Retail Unit in the post office parking lot located at 15036 Balm Road, Balm, FL 33503. Hours: 9:30 a.m. to 11:30 a.m. and 12:30 to 2:30 p.m. on weekdays, closed Saturday and Sunday.


• Everglades City
  Customers normally served by the Everglades City Post Office can obtain retail services at the Mobile Retail Unit in the Everglades City Post Office parking lot, located at 601 Collier Avenue, Everglades City, FL 34139. Hours of operation are Monday through Friday, 9:30 a.m. to 12:00 p.m. and 1:00 p.m. to 3:30 p.m., closed Saturday and Sunday.


• Downtown Fort Myers
  Customers normally served by the Downtown Fort Myers Post Office can obtain retail services at the Page Field Post Office, 2655 N. Airport Road, Fort Myers, FL 33907. Hours: 8:30 a.m. to 5:30 p.m. on weekdays, 9:00 a.m. to 12:00 p.m. on Saturdays, closed Sunday.


• Downtown Naples
  Customers normally served by the Downtown Naples Post Office can obtain retail services at the Naples Main Post Office, 1200 Goodlette-Frank Road N, Naples, FL 34102. Hours: 8:00 a.m. to 5:00 p.m. on weekdays, 9:00 a.m. to 2:00 p.m. on Saturdays, closed Sunday.


• Fort Myers Beach
  Customers normally served by the Fort Myers Beach Post Office should temporarily pick up their mail at the Fort Myers Processing & Distribution Center (P&DC), 14080 Jetport Loop, Fort Myers, FL 33913. Retail services are available at the Mobile Retail Unit at the Fort Myers P&DC parking lot. Retail hours are 9:00 a.m. to 4:30 p.m. Monday through Saturday, closed Sunday.


• Nocatee
  Customers normally served by the Nocatee Post Office can obtain retail services at the Mobile Retail Unit in the Nocatee Post Office parking lot, located at 2509 SW County Road 760, Nocatee, FL 34268. Hours: 9:00 a.m. to 12:00 p.m. and 1:30 to 4:00 p.m. Monday through Friday, closed Saturday and Sunday.


• Pineland
  Customers normally served by the Pineland Post Office can obtain retail services at the Bokeelia Post Office, 15980 Stringfellow Road, Bokeelia, FL 33922. Hours: 9:00 a.m. to 1:00 p.m. and 2:00 p.m. to 4:30 p.m. Monday through Friday, closed Saturday and Sunday.


• Sanibel
  Customers normally served by the Sanibel Main Post Office should temporarily pick up their mail at the Fort Myers Processing & Distribution Center (P&DC), 14080 Jetport Loop, Fort Myers, FL 33913. Retail services are available at the Mobile Retail Unit at the Fort Myers P&DC parking lot. Retail hours are 9:00 a.m. to 4:30 p.m. Monday through Saturday, closed Sunday.

Contacting Us:

Customers can reach USPS through our Customer Care Centers at 1-800-ASK-USPS (1-800-275-8777).  The hours of operation for the Care Centers are Monday – Friday 8 AM – 8:30 PM ET and Saturday 8 AM – 6 PM ET.  The latest information on the status of postal services in the impacted areas can be found here: http://about.usps.com/news/service-alerts/welcome.htm.

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