August 31, 2020

Helping Customers in the Aftermath of Hurricane Laura: How to Hold Mail or Request Change of Address

Helping Customers in the Aftermath of Hurricane Laura:
How to Hold Mail or Request Change of Address

Louisiana — The Postal Service is urging customers interested in information about a specific Post Office to call 800-ASK-USPS (275-8777). Operators have been provided specific information on delivery and retail services for each office impacted by Hurricane Laura.

Customers also are reminded that the Postal Service’s website, www.usps.com, is open 24 hours a day, seven days a week. In addition, www.usps.com features a Service Alerts page that provides up-to-date information on mail restoration programs, impacted delivery areas, and the latest postal and mailer news at http://about.usps.com/news/service-alerts/welcome.htm.

The Postal Service is providing this information to assist customers regarding their mail delivery following impacts due to Hurricane Laura. This is critical for all customers, but especially those in the 706 ZIP Code area. Specifically, we are providing details on two options – Hold Mail and Change of Address (COA).

Our Hold Mail service is designed for customers who plan on occupying their homes within 30 days.  Customers who request Hold Mail will have their mail and packages held safely at their local Post Office for up to 30 days. They can then either pick up accumulated mail at their Post Office (I.D. required for pick up) or they can request mail be delivered to their residence on a date they choose (no longer than 30 days). For more information, go here: https://holdmail.usps.com/holdmail/.

Customers who will not be able to occupy their home within 30 days should submit a Change of Address (COA) request with the Postal Service. Be sure to mark “Temporary” on the card/online form. A temporary change of address is designed for customers who plan on returning to their residence within six months. If you are NOT planning to return to your current address, please submit a permanent COA request. A COA may be filed at https://moversguide.usps.com.

The Postal Service receives no tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations.

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