DALLAS/FORT WORTH, TX — The U.S. Postal Service monitors weather conditions continually to plan for potential impacts on delivery, due to extreme conditions. We are continuing to track this week’s winter storm and taking all available actions necessary to maintain both safety and service.

Mail and package delivery for residences and businesses is continuing as normal. Letter carriers will make every effort to deliver their routes if it is safe to do so. The Postal Service continues to monitor conditions around the clock.

At this time, retail operations remain open in North Texas. In some locations, hours of operation may be modified, depending on staffing levels and other conditions.

Postal employees are reminded to call the USPS Employee Hotline number to obtain information on the operating status of their work locations.

The Postal Service asks customers to please help letter carriers deliver mail safely by maintaining a clear path to mailboxes. Customers receiving door delivery should make sure their sidewalks, steps, and porches are clear of snow and ice. Customers receiving curbside delivery should ensure carriers can safely access mailboxes from their vehicles.

USPS Service Alerts provide information to consumers, small businesses and business mailers about postal facility service disruptions due to weather-related and other natural disasters or events. Updated information is available at https://about.usps.com/newsroom/service-alerts/.

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