May 20, 2022
Over 93 percent First-Class Mail, 95 percent Marketing Mail delivered on-time since April 1
WASHINGTON, DC — The United States Postal Service reported new delivery performance metrics showing continued strong performance across all mail categories for the first six weeks of the fiscal third quarter.
Through the first six weeks of the third quarter, the average time for delivery of mail and packages across the postal network remained just 2.4 days.
Third quarter service performance scores covering April 1 through May 13 included:
One of the goals of Delivering for America, the Postal Service’s 10-year plan for achieving financial sustainability and service excellence, is to meet or exceed 95 percent on-time service performance for all mail and shipping products once all elements of the plan are implemented. Service performance is defined by the Postal Service as the time it takes to deliver a mailpiece or package from its acceptance into our system through its delivery, as measured against published service standards.
The Postal Service generally receives no tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations.