WASHINGTON, DC — The U.S. Postal Service recognized Postal Customer Councils (PCCs) throughout the nation for their outstanding achievements and innovations in 2023. This year’s winners of the PCC Leadership Awards were announced during an event held at Postal Service Headquarters in Washington DC yesterday.

PCCs are a grassroots network that provide a local channel for USPS business mailers and the Postal Service to continue building upon their relationships so they can increase the use of mail and work on solving concerns and challenges together. These relationships provide a means to share best mailing and shipping practices, as well as give PCCs around the country opportunities to connect and learn from each other.

PCC Leadership Awards are presented each year by the Postal Service in recognition of exemplary work to strengthen and grow the PCC network. More than 220 nominations were submitted this year.

Top honors were presented to PCC groups that achieved overall excellence in their efforts to serve their communities. The PCCs offered innovative solutions for challenges for businesses of all sizes.

• PCC of the Year — Metro Market                 Twin Cities PCC – Minneapolis – St. Paul, MN
• PCC of the Year — Large Market                 Steel Valley PCC – Youngstown, OH  
• PCC of the Year — Small Market                 West Michigan PCC – Grand Rapids, MI

Richard Moreton (Detroit PCC) received the 2023 District Manager of the Year Award. Moreton was recognized for his consistent leadership, support and active involvement in all PCCs in his district.

The following categories recognized winners with gold, silver or bronze awards:

PCC Postal Member of the Year honors went to postal employees who excelled in their efforts with their local PCCs.

• Gold                 George Kippenhan (Greater Boston PCC)
• Silver                Jeffery Braaksma (Greater Madison Area PCC)
• Bronze             Edwin Vivas (PCC of Broward County)

PCC Industry Member of the Year award winners are tireless supporters of the Postal Service, constantly advocating for postal products and services.

• Gold                 Suzi Oswald (Twin Cities PCC)
• Silver                Jim Fortune (Pikes Peak PCC)
• Bronze              Kim Waltz (PCC of Providence)

PCC Innovation of the Year is presented to PCCs that demonstrate out-of-the-box thinking and implement creative ideas that can be replicated by other PCCs.

• Gold                 PCC of Providence
• Silver                Santa Ana District PCC
• Bronze              South Jersey PCC

Communication Program Excellence is awarded to PCCs that excel in implementing effective and creative communication programs using various touchpoints to reach their members.

• Gold                 Santa Ana District PCC
• Silver                Greater Baltimore PCC
• Bronze              Northeast Florida PCC

Education Program Excellence District Awards are given to PCCs that have incorporated unique educational topics, speakers and workshops to increase knowledge within their PCC.

• Gold                 Greater Oklahoma PCC
• Silver                Greater Portland PCC
• Bronze              Sacramento PCC

Membership Program Excellence Awards recognize PCCs that implement strategies to grow membership and keep members engaged.

• Gold                 The Northern Ohio PCC
• Silver                Central Arkansas PCC
• Bronze              Greater St. Louis PCC

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