Chief Information Officer and Executive Vice President
Kristin Seaver was selected to serve as chief information officer and executive vice president in April 2016. In this role, Seaver leads the Postal Service’s strategy to fully leverage technology, data and business insights to grow revenue, drive efficiency and enhance the customer experience. Seaver is responsible for Enterprise Analytics, Information Technology and Security, Engineering Systems, Mail Entry and Payment Systems and Digital Business initiatives for the world’s largest postal service.
Seaver leads the Postal Service’s transformative strategy to leverage its unparalleled physical and digital infrastructure to create value for customers, employees and the business. She oversees the technology roadmap for IT infrastructure, technology workforce modernization, automation and intelligent solutions, advanced analytics and enterprise information security maturity.
Seaver came to the CIO position with more than 20 years of postal experience in engineering, field operations and operations support. She served as the vice president of Area Operations for the Capital Metro Area from October 2013 to April 2016. In this position, she was responsible for all aspect of operations, serving more than 15 million customer throughout eight districts encompassing 132,370 square miles with more than 63,046 employees.
Other past positions Seaver has served in include the manager of Operations Support for both the Eastern and Northeast areas; area manager, In-Plant Support; senior plant manager; manager, Processing and Distribution Center; manager, Remote Encoding Operations; and industrial engineer.
Seaver is a Lean Six Sigma trained and certified Black Belt. She has a bachelor’s degree in industrial engineering and a master’s in business administration from Rensselaer Polytechnic Institute. She serves on the Rensselaer Alumni Association board of trustees.
Latest update: May 2020