About the law department

General counsel

Thomas J. Marshall, General Counsel and Executive Vice President HTM | PDF

Commitment to Ethics

The Postal Service demands an unwavering commitment to strong ethical values and principled decision making from all of its employees. All postal employees are required to place loyalty to the Constitution, the laws and ethical principles above private gain. Section 662.1 of the Postal Service's Employee Labor and Relations Manual provides:

To ensure that every citizen can have complete confidence in the integrity of the federal government, each federal employee, including each postal employee, must respect and adhere to the principles of ethical conduct set forth in 5 CFR 2635 [the Standards of Ethical Conduct for Employees of the Executive Branch; see also Overview of Standards], 5 CFR 7001 [the Supplemental Standards of Ethical Conduct for Employees of the United States Postal Service], and 39 CFR 447 [the Rules of Conduct for Postal Employees].

For questions related to Postal Service employees and the Standards of Ethical Conduct for Employees of the Executive Branch, please call the Postal Service’s Ethics Helpline at 202-268-6346 or send an e-mail to ethics.help@usps.gov.

Customer Service or Mail Delivery Issues: Call 1-800-ASK-USPS® (800-275-8777)

Misconduct by a Postal Service Employee: Call 1-888-877-7644

Mail Fraud: Call 1-800-372-8347

Senior Financial Managers’ Code of Ethics

The Sarbanes Oxley Act of 2002 (SOX) was enacted to improve corporate governance and to enhance the accuracy of financial reporting. The Senior Financial Managers’ Code of Ethics affirms our commitment to full and accurate financial reporting.