Postal Service training for all employees must be documented and maintained in Cornerstone OnDemand HERO as the system of record.
732.12 PS Form 2432, Individual Training Progress Report
The employee must record on PS Form 2432, Individual Training Progress Report, the training hours that are to be entered manually into HERO, as the system of record.
732.13 PS Form 2548, Individual Training Record
New employee training must be recorded on PS Form 2548, Individual Training Record. The training agent (the LDDS or the employee’s job instructor) and the immediate supervisor complete PS Form 2548. The LDDS retains the form at a central location, which the training supervisor or manager determines.
When costs are associated with Postal Service and non-Postal Service training, an eBuy requisition must be completed to request, approve, and finance the training.
All training that the Postal Service sponsors must be recorded in the appropriate electronic database. Information about these databases can be obtained from the Headquarters Learning and Development Department.
