Policies, Procedures, and Forms Updates

Manuals

DMM Revision: Priority Mail Express Label 11-B Discontinued

Effective November 6, 2023, the Postal Service will revise Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM®), in various sections, to reflect the Postal Service’s discontinued use of Priority Mail Express® Label 11-B, Priority Mail Express Post Office to Addressee.

On July 3, 2023, the Postal Service announced that effective July 9, 2023, it will discontinue Priority Mail Express Label 11-B.

Customers shipping Priority Mail Express items have the option to present each item at a Post Office to have a shipping label printed and affixed to it, use a Postal Service self-service kiosk (SSK) (where available) to generate and affix the appropriate shipping label, or choose one of the following payment and shipping methods to create Priority Mail Express shipping labels:

n Click-N-Ship®.

n USPS Ship.

n Electronic Verification System (eVS®).

n ePostage®.

n PC Postage®.

n Metered Postage.

The Postal Service will continue to accept Priority Mail Express shipments with Label 11-B until September 29, 2023. However, the label will no longer be available for order on usps.com.

The Postal Service continues to offer Priority Mail Express Label 11-M, Priority Mail Express Post Office to Addressee, at manual Post Offices and Label 11-HFPU, Priority Mail Express Hold For Pickup, at all Post Offices.

Information on how to access alternative shipping methods is available at usps.com/business/postage-options.htm. Questions may be sent to ShippingServices@usps.gov.

In addition, the Postal Service will update the applicable Quick Service Guides (QSGs) to reflect this revision.

Although the Postal Service will not publish these revisions in the DMM until November 6, 2023, the standards are effective immediately.

Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM)

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100 Retail Mail Letters, Cards, Flats, and Parcels

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110 Retail Priority Mail Express

113 Prices and Eligibility

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4.0 Service Features of Priority Mail Express

4.1 General

[Revise the second sentence of the introductory text of 4.1 to read as follows:]

***This receipt serves as evidence of mailing.***

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115 Mail Preparation

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1.0 Priority Mail Express Supplies

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1.3 Labels

[Revise the text of 1.3 to read as follows:]

Customers mailing matter bearing a Priority Mail Express label or Priority Mail Express label generated through Click-N-Ship or another USPS-approved method are charged the appropriate Priority Mail Express price.

2.0 Priority Mail Express 1-Day and 2-Day

2.1 Mailing Label

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[Add new item a. to read as follows and renumber current items a. and b. as items b. and c.:]

a. For each Priority Mail Express item, the mailer may present the item at a Post Office to have a shipping label printed and affixed to the item, or use a Postal Service self-service kiosk (SSK) (where available) to generate and affix a Priority Mail Express label. Manual Post Offices continue to use Label 11-M.

[Revise the first sentence of renumbered item b. to read as follows:]

b. For each Priority Mail Express item, the mailer may use a Priority Mail Express label generated through Click-N-Ship or another USPS-approved method.***

[Revise the first and second sentence of renumbered item c. to read as follows:]

c. For each Priority Mail Express item containing cremated remains, the mailer may label the item under 2.1a or 2.1b. The Intelligent Mail package barcode (IMpb) shipping label must have the appropriate service-type code and banner text above the barcode used for cremated remains.***

2.2 Signature Required

[Revise the introductory text of 2.2 to read as follows:]

Mailers may request the recipient’s signature upon delivery for Priority Mail Express items as follows:

[Revise the first sentence of item a. to read as follows:]

a. A mailer sending a Priority Mail Express item and requiring a signature must request a signature at a Post Office or Postal Service SSK, or on a commercial label check the “Signature Required” box that a signature is requested to instruct USPS to obtain a signature.***

[Revise the first sentence of item b. to read as follows:]

b. A mailer requiring a signature for a Priority Mail Express item containing cremated remains must request a signature at a Post Office or Postal Service SSK, or indicate on a commercial label that a signature is requested to instruct USPS to obtain a signature.***

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200 Commercial Mail Letters, Cards, Flats, and Parcels

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210 Commercial Mail Priority Mail Express

213 Prices and Eligibility

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3.0 Basic Eligibility Standards for Priority Mail Express

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3.2 IMpb Standards

[Revise the first sentence of the text of 3.2 to read as follows:]

All Priority Mail Express pieces, unless inducted through a retail transaction or a USPS self-service kiosk, must bear an Intelligent Mail package barcode (IMpb) prepared under 204.2.0.***

* * * * * 

4.0 Service Features of Priority Mail Express

4.1 General

[Revise the second sentence of the introductory text of 4.1 to read as follows:]

***This receipt serves as evidence of mailing.***

* * * * * 

215 Mail Preparation

* * * * * 

2.0 Priority Mail Express 1-Day and 2-Day

2.1 Mailing Label

* * * * * 

[Add new item a. to read as follows and renumber current items a. and b. as items b. and c.:]

a. For each Priority Mail Express item, the mailer may present the item at a Post Office to have a shipping label printed and affixed to the item, or use a Postal Service self-service kiosk (SSK) (where available) to generate and affix a Priority Mail Express label. Manual Post Offices continue to use Label 11-M.

[Revise the first sentence of renumbered item b. to read as follows:]

b. For each Priority Mail Express item, the mailer may use a Priority Mail Express label generated through Click-N-Ship or another USPS-approved method.***

[Revise the first and second sentence of renumbered item c. to read as follows:]

c. For each Priority Mail Express item containing cremated remains, the mailer may label the item under 2.1a or 2.1b. The Intelligent Mail package barcode (IMpb) shipping label must have the appropriate service-type code and banner text above the barcode used for cremated remains.***

2.2 Signature Required

[Revise the introductory text of 2.2 to read as follows:]

Mailers may request the recipient’s signature upon delivery for Priority Mail Express items as follows:

[Revise the first sentence of 2.2 to read as follows:]

a. A mailer sending a Priority Mail Express item and requiring a signature must request a signature at a Post Office or Postal Service SSK, or check the “Signature Required” box on a commercial label to instruct USPS to obtain a signature.***

[Revise the first sentence of item b. to read as follows:]

b. A mailer who requires the recipient’s signature upon delivery for a Priority Mail Express item containing cremated remains must request a signature at a Post Office or Postal Service SSK, or indicate on a commercial label that a signature is requested in order to instruct USPS to obtain a signature.***

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700 Special Standards

703 Nonprofit USPS Marketing Mail and Other Unique Eligibility

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2.0 Overseas Military and Diplomatic Post Office Mail

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2.6 Priority Mail Express Military Service (PMEMS)

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2.6.7 Mailing Label

[Revise the first sentence of the text of 2.6.7 to read as follows:]

The mailer must present each PMEMS item at a Post Office to have a shipping label printed and affixed on the item, use a Postal Service self-service kiosk (SSK) (where available) to generate and affix the appropriate shipping label, or choose one of the available payment and shipping methods to create Priority Mail Express shipping labels online.***

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The Postal Service will incorporate these revisions into the November 6, 2023, edition of the online DMM, which is available via Postal Explorer® at pe.usps.com.