Online scams continue to pose a threat to cybersecurity. Cybercriminals are using websites like Amazon (us.norton.com/blog/online-scams/amazon-scams), Target (security.target.com/popular-fraud-tactics.html), and Bank of America (bankofamerica.com/security-center/avoid-bank-scams) to trick us into clicking on malicious content. Through tactics such as phishing (email), vishing (voicemail), and smishing (text messaging), scammers are using these brands to manipulate consumers into sharing their personal information.
There are several different types of online scams at this time of year (see morganstanley.com/articles/holiday-scams). Examples include:
n Package delivery scams: You will receive a text or email with a fraudulent link. If you click on this link your mobile phone or your computer could be affected by malware.
n Missed package scams: Cybercriminals leave a note with a phone number on your door advising that you have a package that can’t be delivered. When you call, you will be asked personal questions. The information you provide could be used to commit fraud.
n Gift card scams: A common gift card scam includes a phishing email or text that looks like it’s from someone you know. This email scam may ask you to purchase many gift cards for the office where you work.
Another type of online scam is elder fraud. According to an FBI report, seniors are often targeted because they tend to be trusting and polite. They also usually have financial savings, own a home, and have good credit, which makes them attractive to scammers (see fbi.gov/how-we-can-help-you/scams-and-safety/common-scams-and-crimes/elder-fraud).
To avoid falling victim to online scams, USPS® recommends following these tips:
n Slow down. Be wary of urgent messaging and requests to act fast.
n Verify. When purchasing gifts or donating to a charity, verify that the websites are legitimate; identify the mailing address associated with the organization; or confirm customer service contact information.
n Report it. If you fall victim to a scam, immediately contact the FBI’s Internet Crime Complaint Center at ic3.gov.
Visit the CyberSafe at USPS® Blue (blue.usps.gov/cyber) and LiteBlue (liteblue.usps.gov/cyber) pages for additional information, as well as the Monthly Awareness Campaigns page at blue.usps.gov/cyber/communications.htm.
— Corporate Information Security Office,
Chief Information Security Officer, 12-14-23
