II. Access to REDRESS mediation
Subject to the exceptions outlined below, the Postal Service™ hopes to reap the long-term benefits of improved workplace climate by mediating as many EEO cases as possible. Anyone who has the right to file an EEO case against the Postal Service may have access to REDRESS mediation. This includes applicants and casuals.
A complaint cannot be mediated where:
- An active criminal Inspector General or Inspection Service investigation exits;
- Department of Labor has jurisdiction over the issues in the case (e.g., denial of worker's compensation benefits); or
- Office of Personnel Management has jurisdiction over the issues in the case (e.g., approval of disability retirement).
Finally, significant abuse of the mediation process or other compelling factors may be a reason to deny a complainant further access to REDRESS mediation.