DMM Revision: Internet Change-of-Address Application Filing Enhancement

Effective November 4, 2024, the Postal Service™ will revise Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM®), section 507.2.0, to delete information that has become redundant because of an enhancement to the Postal Service Internet Change of Address (ICOA) filing procedure.

Previously, the Postal Service only allowed customers to submit one change-of-address request in a single transaction. On May 30, 2024, the Postal Service deployed an enhancement to the filing procedure via the ICOA application Mover’s Guide Online (MGO), available at moversguide.usps.com. Customers are now able to submit up to 99 change-of-address requests in a single transaction. As a result of this enhancement, DMM section 507.2.1.6, “Temporary Business Bulk Forwarding,” is no longer applicable and will be deleted.

Although The Postal Service will not publish this revision in the DMM until November 4, 2024, this standard is effective immediately.

Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM)

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500 Additional Mailing Services

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507 Mailer Services

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2.0 Forwarding

2.1 Change-of-Address Order

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2.1.3 Temporary Forwarding

[Delete the last sentence of the text of 2.1.3.]

2.1.4 Methods of Filing

[Revise the introductory text of 2.1.4 to read as follows:]

Customers may use one of the following methods to file a change-of-address request with the Post Office:

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[Delete section 2.1.6, “Temporary Business Bulk Forwarding,” in its entirety.]

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The Postal Service will publish this revision in the next online edition of the DMM, which is available on Postal Explorer® at pe.usps.com.