Public service is a public trust.

Other Resources

Postal Service Websites

  • USPS Customer Service - Inquiries and complaints about USPS service, delivery, and operations should be directed to USPS Customer Service, which can be reached by telephone at 1-800-275-8777.
  • US Postal Inspection Service - Identity/Mail Theft, Financial/Mail Fraud, Suspicious Mail, Cyber Crime, Child Exploitation, and emergency/domestic situations that could pose a threat to the workplace should be reported to the Inspection Service at 1-877-876-2455.
  • USPS Office the Inspector General - Concerns about suspected misconduct by a postal employee should be reported to the USPS Office of Inspector General (OIG), which is responsible for investigating alleged employee misconduct. The OIG can be reached by phone at 1-888-877-7644.
  • FOIA requests - Freedom of Information Act (FOIA) is a Federal law that provides the public with a right to access government records. Click here for information on how to request postal records.
  • - Track Packages, Click-N-Ship, Stamps and Supplies and Informed Delivery.

Hiring, Employment, Fingerprints

Questions about hiring, employment, or fingerprinting? Please contact Headquarters Human Resources at 202-268-3646.

Subpoenas/Other Requests

Please mail subpoenas or other requests to: Office of General Counsel, 475 L’Enfant Plaza SW, Washington, DC 20260-1100.