French Polynesia


French Polynesia’s post advises that, owing to the reduction in the number of flights offered by partner airlines, and new measures to protect against COVID-19, it is currently unable to maintain processing quality or meet quality of service standards for letter-post, parcel-post or EMS items. Currently, mail from the Asia-Oceania zone is reaching French Polynesia by sea once a month, while mail from Europe is coming by sea once every 10 weeks. There are currently no mail exchanges with the United States owing to the suspension of all flights between French Polynesia and that country. French Polynesia’s post will inform customers once the situation has returned to normal.


French Polynesia’s post has resumed all activities. Domestic flights are now operating as normal. Due to resumption of international flights to and from France, Canada and the United States, the post is again able to process outbound and inbound international mail sent to, from or via those countries.


French Polynesia’s post has resumed all postal services following the full reversal of the lockdown initially implemented to limit the spread of COVID-19. Domestic flights are gradually being reintroduced and domestic maritime routes are operational for destinations that cannot yet be reached by air. As international airfreight flights with France have resumed on a weekly basis, it can now guarantee inbound and outbound international mail to and from France.


French Polynesia’s post advises it will no longer accept mail until national and international flights have resumed. All post offices have suspended home deliveries, as well as delivery and collection of mail at post office counters. The inquiry service will be closed until mail handling in post offices has resumed. Only financial services will remain operational. These changes are a result of new measures to limit spread of COVID-19. French Polynesia’s post will provide limited service until April 30 and is invoking a situation of force majeure.


Temporary Service Suspension The U.S. Postal Service received notice that various postal operators are no longer able to process or deliver international mail or services originating from the United States due to service disruptions related to the COVID-19 pandemic.

As a result, the Postal Service is currently unable to accept items destined for French Polynesia at any Post Office or postal facility location, effective April 3 until further notice. Customers are asked to refrain from entering items addressed to French Polynesia into the USPS system effective immediately.

These service disruptions affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

For any returned item bearing a customs form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service. For all other returned items not bearing a customs declarations form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service, or the sender may remail them with the existing postage once service has been restored. When remailing under this option, customers must cross out the markings “Mail Service Suspended — Return to Sender.”

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.