Effective February 22, 2024, the Postal Service™ is revising Mailing Standards of the United States Postal Service, International Mail Manual (IMM®), section 333.2 and part 335, to provide clarification regarding indemnity claims and payments for international Registered Mail™ items.
Mailing Standards of the United States Postal Service, International Mail Manual (IMM)
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3 Extra Services
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330 Registered Mail
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333 Fees and Indemnity Limits
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333.2 Indemnity Limit
[At the end of the paragraph, add a sentence to read as follows:]
*** See 335.
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335 Indemnity Claims and Payments
[Revise the text to read as follows:]
Indemnity is paid to the sender for a registered article that has been delivered with contents partially damaged or contents partially missing. Indemnity plus postage is paid to the sender for a registered article that has not been delivered or has been delivered with contents totally damaged or contents totally missing. The registration fee is not reimbursed under any circumstance. Payment is paid to the sender unless the sender waives the right to payment, in writing, in favor of the addressee.
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Although effective February 22, 2024, the Postal Service will incorporate these revisions into the next edition of the online IMM, which is available via Postal Explorer® at pe.usps.com.
— Product Classification,
Product Solutions, 2-22-24
