715 Postal Training Systems

715.1 Explanation

Postal Service training systems are designed for specific postal employee categories (craft, technical, professional, supervisory, managerial, and executive employees). Individual courses within these training systems are described in ERM and Learning and Development web pages, Postal Service learning portals, and the literature about specific training programs.

715.2 Postal Orientation

An orientation program is required for newly hired career employees at all levels on their first day of official duty.

715.3 Craft Skills Training

Craft skills training is required for (a) newly appointed career craft employees, (b) current career employees transferred to a different craft, and (c) craft employees given new duties within the scope of their assignments at the direction of management. Craft skills training is normally provided before an employee is required to perform duties under routine supervision.

715.4 Technical Maintenance Training

715.41 General

Technical maintenance skills training is required for employees assigned to, or selected for, specific maintenance positions and duties. Such training is normally provided before an employee assumes new job responsibilities.

715.42 Subjects

The technical maintenance curriculum covers both fundamental and specialized knowledge and skills related to the maintenance of Postal Service buildings, equipment, and systems.

715.43 Delivery

The location and method of delivery depends on the type of maintenance training. For example:

  1. Some maintenance courses and on-the-job training are delivered locally.
  2. Advanced maintenance courses are taught in combined classroom and laboratory courses at NCED.
  3. Note: Local management and the PEDC are responsible for ensuring that an employee has taken and passed required prerequisite training before enrolling in courses at NCED.

  4. Maintenance training may also be delivered by vendors and vocational or technical schools (subject to an approved eBuy requisition) when Postal Service training is not available.

715.5 Management and Professional Training

715.51 General

The Bolger Center and NCED provide training and development facilities, support, and activities for Postal Service professionals, specialists, supervisors, managers, and executives.

715.52 Curriculum Guides and Enrollment

Enrollment in courses is driven by individual program requirements and is accomplished through a variety of methods, including training administration enrollment systems for specific programs. Curriculum guides are available through a variety of sources, including the ERM, LD, and NCED intranet sites, publications in support of strategic programs, and the literature about specific training programs.

715.53 Executive Education

Selected, experienced Postal Service managers receive opportunities to participate in leadership programs designed to improve and expand their performance in current and future positions.

715.54 Other

To enhance and maintain professional competence, the Postal Service provides other general and specialized training for management and professional personnel, as needed. Both internal and external sources are used.

715.6 Inspection Service Training

715.61 General

Initial and in-service training is required for postal inspectors, postal police officers, and OIG special agents. Training for Inspection Service and OIG personnel is developed and administered by Strategic Learning Services (see 714.225).

715.62 Inspectors and Special Agents

Initial training for newly appointed inspectors and special agents is an extensive program of resident training combined with field instruction. In-service resident training courses, supplemented by online and correspondence programs, are provided as needed to incumbent postal inspectors, special agents, OIG auditors, and the professional, technical, and administrative support staff of both agencies.

715.63 Postal Police Officers

Newly appointed postal police officers receive a program of resident training combined with field instruction. Incumbent postal police officers are provided field training as needed.