Jan. 10, 2022

USPS Offers Tips & Asks Customers to Help Keep Carriers Safe During Winter Storms

Snow Removal

The Postal Service is asking customers to help keep their letter carrier safe this winter by keeping walkways, steps and porches clear of snow and ice that can lead to dangerous falls. In addition, we are offering a few tips to help customers with questions about mail delivery.

Here are a few ways to help keep your carrier safe this winter:

  • Clear enough snow from curbside boxes to allow mail trucks to approach the box, deliver the mail, and to drive away from the box without danger or the need for backing.
  • Walkways should be cleared of snow and ice and allow enough traction to avoid slips, trips, or falls.
  • Steps should also be kept clear of ice and snow and in good repair so as not to cause injury to the letter carriers or others who visit the customer’s home.
  • Overhangs should be clear and free of snow and ice to avoid injury.
  • Leave a light on, if possible, to illuminate walkways and porches.
  • If you have time-sensitive outgoing mail, please drive to the post office or deposit it into one of our blue collection boxes.
  • Mail delivery will be attempted every day, but if the driving terrain is deemed unsafe, mail will not be delivered that day. The safety of our employees is of utmost importance.
  • Customers with questions about their mail service can call the USPS Customer Care Center at 1-800-ASK-USPS (1-800-275-8777)

The Postal Service generally receives no tax dollars for operating expenses and relies on the sale of postage, products, and services to fund its operations.



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