Colombia

Colombia’s post advises that due to the emergency resulting from spread of the coronavirus (COVID-19), customers should expect significant delays in all international inbound and outbound mail services. There are a number of factors. Airlines have halted flights to Europe, Asia, Africa and certain countries in Latin America and the Caribbean until further notice, citing force majeure. Operations are subject to national government measures and restrictions that are affecting operations, processing and customer service. Delivery staff hours have been reduced and most administrative employees are working from home. In addition, temporary measures have been introduced to minimize human contact when delivering mail items that ordinarily require the recipient’s signature.