Shibani Gambhir was named Vice President, Business Development in April 2022. She reports to the Chief Commerce and Business Solutions Officer and Executive Vice President.

In this role, Gambhir will lead the design and execution of the commercial sales strategy for a shipping portfolio of over $10 billion dollars.  Gambhir will directly drive growth with the Postal Service’s largest enterprise and strategic accounts. She will also drive commercial strategy across the entire organization, guiding how the right solutions are built on top of world-class assets to meet the increasingly complex needs of USPS customers. 

Most recently in her role as director, Customer Contracts and Pricing, Gambhir drove the USPS contracting process and solution designs to be centered on customer needs and responding to an increasingly competitive market. Gambhir has led building multi-billion-dollar relationships — focusing on the voice of the customer while balancing operational needs and growing volumes. 

Gambhir started her Postal Service career in 2007, and has worked in multiple departments within Marketing, Sales, and Operations.  Gambhir’s experience throughout the organization will enable her to lead the Business Development organization, represent the voice of the largest USPS customers, and grow package volume through new and existing solutions.

Gambhir has a bachelor’s degree in Logistics and Transportation Management from the University of Maryland and a master’s degree in Transportation Policy, Operations, and Logistics from George Mason University.  Gambhir has completed the Executive Leadership Programs and is a Lean Six Sigma certified Green Belt.

Latest update: May 2022