The six-step interactive reasonable accommodation process is described below. The district, area, or Headquarters RAC may assist with any step or with the entire decision-making process. See 213 for a list of circumstances in which a RAC must be consulted.
The Postal Service encourages informal dialogue with the individual seeking accommodation to obtain relevant information throughout the process that is necessary to make an informed decision. Employees and applicants must be advised that they may contact their supervisor, manager or the selecting official for updates on processing their request for reasonable accommodation.
A listing of RAC points of contact is available at the National Disability Program webpage at MyHR on www.blue.usps.gov.
