Effective Nov. 29, international mail service to Canada is temporarily suspended, due to the strike of the Canadian Union of Postal Workers. Read more.
Jump to page content
USPS About website nameplate
  • Who we are
    • Postal profile
      • Our history
      • Postal Facts
    • Leadership
      • Board of Governors
      • Executive leadership
      • Leadership organization
    • Government Relations
      • Contact us
      • Current priorities
      • Key topics
      • Economic impact
    • Law Department
    • Judicial Officer
      • Board of Contract Appeals decisions
      • Administrative decisions
    • Stamp committee
      • Background
      • Members
      • Selection process
      • Selection criteria
      • Artwork
      • Reproduction
  • What we do
    • Strategic planning
      • Delivering for America
      • Archived publications
    • Business services
      • Licensing
      • Rights and permissions
      • Suppliers
      • Facilities leasing and property management
      • Delivery growth management
      • Public Key Infrastructure
      • Mailer resources
      • Auctions
    • Government services
      • Apply for a passport
      • Election Mail
      • Political Mail
    • Social responsibility
      • Sustainability
      • Securing the mail
      • Community activities
    • Performance
      • Financials
      • Service performance results
      • Household Mail Survey
  • Divider
  • Newsroom
    • News
      • National news
      • Local news
      • Statements
      • Testimony and speeches
    • Service alerts
      • Residential issues
      • Business issues
      • International issues
    • Holidays and events
    • Digital Media
  • Resources
    • Publications
      • Manuals
      • Handbooks
      • Publications
      • Kits
      • Management instructions
      • Notices
      • Posters
      • Signs and labels
    • Find a form
      • Applications
      • Confirmation services
      • Employment
      • First-Class Mail, Priority Mail, Priority Mail Express
      • International
    • Postal Bulletin
    • The Eagle magazine
  • Careers
    • Career opportunities
      • Top jobs
      • Students and graduates
      • Military
    • Working at USPS
      • Compensation and benefits
      • Career development
    • How to apply
      • Application process
      • Exams
      • Legacy website (eCareer) help
Click to search
Who we are
What we do
Newsroom
Resources
Careers
Open/close navigation menu
  • Overview
  • Forms
  • Publications
  • Postal Bulletin
  • Eagle magazine
Link to "252 Reasons for Denial" Link to contents for "2 The Reasonable Accommodation Process"      Link to "26 Record Keeping"

253 Informal Dispute Resolution

The objective of any informal dispute-resolution process is to permit quick and thorough reconsideration of a denial.

Individuals with disabilities may appeal the decision that denies their request for reasonable accommodation within 10 business days of the denial. You must inform the individual of his or her right to seek reconsideration from the following:

  • The next person in your chain of command;
  • The manager, Field Human Resources; or
  • The senior director, National Human Resources (Headquarters), as appropriate.

Any individual who receives a denial of reasonable accommodation must also be notified that he or she has the right to file an EEO complaint. The individual may furnish additional information to support the request. You must review thoroughly such requests for reconsideration and provide a response within 10 business days unless medical review requires additional time. If you do not reverse the denial, you must advise the individual of the following:

  • The decision and the basis for it.
  • Any other appeal rights, including the right to file an EEO complaint.



Link to "252 Reasons for Denial" Link to contents for "2 The Reasonable Accommodation Process"      Link to "26 Record Keeping"

U.S. Postal Service links

USPS logo

Facebook logo Instagram logo Pinterest logo Threads logo X logo (formally Twitter) YouTube logo LinkedIn logo

USPS.com

  • USPS home
  • Buy stamps & shop
  • Print labels with postage
  • Customer service
  • Resources for developers

About.USPS.com

  • About USPS home
  • Newsroom & alerts
  • Careers
  • Forms & publications
  • Government services
  • Postal facts
  • Postal history
  • USPS blog

Related sites

  • Business Customer Gateway
  • U.S. Postal Inspection Service
  • Inspector General
  • Postal Explorer
  • National Postal Museum
  • PostalPro

Legal

  • Terms of use
  • Privacy policy
  • FOIA
  • No FEAR Act/EEO contacts
  • Fair Chance Act
  • Accessibility statement

Copyright© 2025 United States Postal Service


Back
to top