The vice president of Organization Development oversees the management and direction of the Organization Development team, which is comprised of Organizational Effectiveness; National Training; Diversity, Equity, and Inclusion, and other organizations.
Organization Development is responsible for employee examinations and training, career development and retention, and enhancing employee diversity and inclusion as follows.
Organizational Effectiveness is responsible for the following activities:
- Developing instructions to guide the selection and designation of examiners to administer examinations.
- Developing and validating examinations and other selection instruments, including qualification standards and their applications.
- Maintaining examination results and scores.
- Providing support and guidance for internal personnel and external candidates on the examination process.
- Certifying Postal Service examination administrators.
- Reviewing and deciding reasonable accommodation requests for examinations, or ensuring requests are referred to the appropriate Reasonable Accommodation Committee consistent with Handbook EL-307, Reasonable Accommodation, An Interactive Process.
- Reviewing and determining requests from Postal Service examination administrators for candidates to retest before the retest date.
- Reviewing any compromise to the examinations or related materials and working with appropriate stakeholders for resolution.
Examination administrators are responsible for the following activities:
- Furnishing information, accepting applications, and scheduling applicants to take examinations.
- Administering examinations according to the directions.
- Ordering, storing, and securing adequate supplies of examination materials.
- Reporting irregularities, loss of examination materials, and possible compromises of examinations.
- Ensuring that any employee placed in charge of an examination as an examiner is qualified, properly trained, and certified.
- Making provisions for special scoring of entrance examinations, when directed by NTAC.
- Replying to inquiries concerning the functions of the examination center, and preparing and submitting reports as required.
- Maintaining registers and issuing Hiring Worksheets, as required.
To advance a culture of diversity, equity, inclusion and acceptance at all levels of the organization, Diversity, Equity and Inclusion (DEI) monitors workforce demographics and partners with the business to improve employee recruitment, retention, and advancement strategies.
