If the preference points to which the veteran is entitled are different from the veteran’s claim at the time of application, human resources adjusts the score based on the proof presented by the eligible.
See 481.
In any instance where claimed preference is not proven and allowed, human resources informs the eligible in writing. If the final examination rating was adjusted, notification to the eligible must include the new rating.
After the preference has been adjudicated, all original documents submitted by the applicant as proof are returned to the applicant.
Occasionally, applicants may submit a copy of a rating decision letter that contains medical information to support a claim for 10-point preference. In such instances, the adjudicator (a) acknowledges receipt of the information; (b) indicates successful adjudication of the claimed preference on the bottom of page one of SF 15; and (c) promptly returns the document containing the medical information to the veteran applicant.