International service disruptions

International Mail Service Suspensions

Updated: Oct. 15, 2021

The Postal Service™ is temporarily suspending international mail acceptance for certain destinations due to impacts related to the COVID-19 pandemic and other unrelated service disruptions.

Suspension

Afghanistan

French Guiana

New Zealand**

Syria

Australia *

Guadeloupe

Papua New Guinea

Tajikistan

Bhutan

Laos

Reunion (Bourbon)

Timor-Leste

Brunei

Liberia

Saint Pierre and Miquelon (Miquelon)

Turkmenistan

Central African Republic

Libya

Samoa

Yemen

Chad

Mayotte

Sierra Leone

 

Cuba

Mongolia

South Sudan

 

Customers: please refrain from mailing items addressed to the countries listed here, until further notice.

These service disruptions affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

*Australia’s service disruption affects Priority Mail International® (PMI), First-Class Package International Service® (FCPIS®), Commercial ePacket (CeP), International Priority Airmail® (IPA®) packets, International Priority Airmail® (IPA®) M-Bags, International Surface Air Lift® (ISAL®) packets, International Surface Air Lift® (ISAL®) M-Bags, and Airmail M-Bags.

**New Zealand’s service disruption affects Priority Mail International® (PMI), First-Class Package International Service® (FCPIS®), Commercial ePacket (CeP), International Priority Airmail® (IPA®) packets, International Priority Airmail® (IPA®) M-Bags, International Surface Air Lift® (ISAL®) packets, International Surface Air Lift® (ISAL®) M-Bags, and Airmail M-Bags.

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

For already deposited items, other than GXG:

Postal Service employees endorse them “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return.

For any returned item bearing a customs form:

The Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service.

For all other returned items not bearing a customs declarations form:

Either:

  • The Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service, or
  • The sender may remail them with the existing postage once service has been restored. When remailing under this option, customers must cross out the markings “Mail Service Suspended — Return to Sender.”

Global Express Guaranteed® Service Suspensions and Disruptions

Effective August 2, 2021, the Postal Service is temporarily suspending international mail acceptance of Global Express Guarantee® (GXG®) to the following destinations.

Suspension of Global Express Guaranteed Service

Brunei

East Timor

Vietnam

China

Norfolk Island

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

Customers: please refrain from mailing items addressed to the countries listed here, until further notice.

Priority Mail Express International® Temporary Guarantee Suspension

Effective March 23, 2020, due to airline travel restrictions and cancellations, the U.S. Postal Service has temporarily suspended the guarantee on Priority Mail Express International destined to China, France, Great Britain, Hong Kong, Spain, Sweden and Switzerland. These suspensions will be in effect until further notice. The Postal Service is taking all reasonable measures to minimize impact to our customers.

International Postal Money Orders for Select Countries

Effective October 1, 2021, the Postal Service™ will stop selling international postal money orders destined to Anguilla, Antigua and Barbuda, Bahamas, Barbados, British Virgin Islands, Dominica, Grenada, Jamaica, Montserrat, Saint Kitts and Nevis, Saint Lucia, as well as Saint Vincent and the Grenadines. A customer who wishes to purchase an international postal money order destined for these countries must do so before October 1, 2021.

Additionally, the foreign posts for these countries will stop selling international postal money orders destined for the United States effective October 1, 2021.

Effective October 1, 2022, the foreign posts for these countries will stop cashing international postal money orders issued by the Postal Service and the Postal Service will stop cashing international postal money orders issued by these posts. Consequently, in accordance with IMM 371.5, a customer in possession of an international postal money order issued by these posts must cash it at a U.S. Post Office™ facility by the validity date on the money order or before October 1, 2022, whichever comes first.

A customer who is in possession of a USPS-issued international postal money order with respect to the above-mentioned countries, but who does not cash it before October 1, 2022, may redeem it at a U.S. Post Office™ facility at face value.