International service disruptions

International Mail Service Suspensions (other than GXG®)

Updated: March 5, 2021

The Postal Service™ is temporarily suspending international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

Suspension Due to Unavailability of Transportation

Botswana

French Guiana

Mauritius

South Sudan

Brunei

French Polynesia

Myanmar

Tajikistan

Chad

Guadeloupe

Reunion (Bourbon)

Timor-Leste

Cuba

Laos

Saint Pierre and Miquelon (Miquelon)

Turkmenistan

Eritrea

Lesotho

Samoa

Yemen

Eswatini (Swaziland)

Martinique

Seychelles

 

Customers: please refrain from mailing items addressed to the countries listed here, until further notice.

These service disruptions affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

For already deposited items, other than GXG:

Postal Service employees endorse them “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return.

For any returned item bearing a customs form:

The Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service.

For all other returned items not bearing a customs declarations form:

Either:

  • The Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service, or
  • The sender may remail them with the existing postage once service has been restored. When remailing under this option, customers must cross out the markings “Mail Service Suspended — Return to Sender.”

Global Express Guaranteed® Service Suspensions and Disruptions

Effective February 23, 2021, the Postal Service is temporarily suspending international mail acceptance of Global Express Guarantee® (GXG®) to the following destinations. The money-back guarantee for GXG® has been suspended until further notice.

Suspension of Global Express Guaranteed Service

Bhutan

Laos

Norfolk Island

Eritrea

Lesotho

Vietnam

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

Customers: please refrain from mailing items addressed to the countries listed here, until further notice.

Priority Mail Express International®

Effective March 23, 2020, due to airline travel restrictions and cancellations, the U.S. Postal Service has temporarily suspended the guarantee on Priority Mail Express International destined to China, France, Great Britain, Hong Kong, Spain, Sweden and Switzerland. These suspensions will be in effect until further notice. The Postal Service is taking all reasonable measures to minimize impact to our customers.