492 Certificate of Appreciation

492.1 Overview

The characteristics of the Certificate of Appreciation are as follows:

 

Type

Who Is Eligible

Description

Approval Authority

Basis

Certificate of Appreciation

All employees, contractors, suppliers and customers

Certificate

Vice president, installation head, district manager, senior plant manager, or designee

Recognizes contributions to the betterment of the Postal Service

492.2 Purpose

The Certificate of Appreciation provides executives, managers, postmasters, and other installation heads with a method for recognizing and commending career and noncareer employees, contractors, suppliers, and customers for their contributions to the betterment of the Postal Service.

492.3 Description

The Certificate of Appreciation is a nonmonetary award consisting of a printed certificate with the Postal Service corporate signature and “Certificate of Appreciation” printed at the top. At the discretion of the approving official, a commendatory letter may accompany the certificate.

The certificate and letter of commendation (if included) are presented in an official service award folder.

492.4 Eligibility

Career and noncareer employees, contractors, suppliers, and customers are eligible to receive the Certificate of Appreciation. Eligibility for a Certificate of Appreciation is without regard to race, color, religion, national origin, sex, age, or presence of physical or mental disability.

492.5 Basis

The Certificate of Appreciation may be issued for noteworthy assistance to the Postal Service. Examples of such contributions are:

  1. Reflecting credit on the Postal Service through civic service and humanitarian endeavors.
  2. Participating significantly in Postal Service programs such as Savings Bond drives, Combined Federal Campaigns, and blood donor drives.
  3. Performing exceptionally in one or more important job projects.
  4. Meeting unusual demands on one’s own initiative, along with regularly assigned duties, during unplanned absences of associates.
  5. Improving public relations or sustaining good public relations in unusual circumstances.
  6. Enabling a unit to meet unanticipated demands by performance of unusual duties for short periods.
  7. Demonstrating unusual courage or competence in an emergency.
  8. Improving service through actions that Postal Service management feels are significant.

492.6 Responsibility

492.61 Headquarters and Headquarters–Related Field Units

The manager of Corporate Personnel Management administers the Certificate of Appreciation program for Headquarters and Headquarters-related field units.

492.62 Areas, Districts, and Plants

Area vice presidents, district managers, and senior or lead plant managers administer the Certificate of Appreciation program in their organizational units.

492.7 Approval Authority

492.71 Headquarters and Headquarters–Related Field Units

PCES executives may approve the Certificate of Appreciation for career and noncareer employees, customers, suppliers, and contractors.

492.72 Areas

The area vice president may approve a Certificate of Appreciation for career and noncareer employees, customers, suppliers, and contractors.

492.73 Field

Managers, postmasters, and installation heads may approve the Certificate of Appreciation to suit local needs.

492.8 Ordering Certificates

Certificates and folders may be ordered from the Material Distribution Center by local offices under the following item numbers:

 

Item No.

Description

0–1100–F

Certificate of Appreciation

0–1100–H

Service Award Folder (Single Window)

0–1100–K

Service Award Folder (Double Window)

The double window service award folder is to be used when presenting a commendatory letter along with a Certificate of Appreciation (see 492.3).

492.9 Presenting Awards

The Certificate of Appreciation is presented by the immediate supervisor or higher-ranking official with appropriate ceremony and publicity in the presence of top officials and coworkers, preferably at the employee’s work site.